Privacy Policy

We are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information (“Personal Information”). As part of this commitment, our privacy policy governs our actions as they relate to the collection, use, and disclosure of Personal Information.
Our privacy policy is based on the values set by the Canadian Standards Association’s Model Code for the Protection of Personal Information and Canada’s Personal Information Protection and Electronic Documents Act.

Safeguarding Customer Information

Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information.
We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access or disclosure.

Data Collected Automatically

We collect information automatically when you use the Websites. This information is saved each time you interact with the Websites and includes data about the specifics of your interactions with the Websites, in particular:
The IP address from which your computer or other device access the Websites, actions taken, the number of connections to the Websites, the date of the connections to the Websites, the information needed to enable cookies, the information needed to enable the instant messaging application;
The personal and business information, as the case may be, necessary in order to identify users (e.g. name, title, address);
The information necessary in order to identify which user has completed a form online.

Location data

When your mobile device’s location feature is turned on and you have granted the Websites access to our location data, we collect precise location information. By allowing the Websites to access the location data of your mobile device, you consent to our collection and use of your location data in accordance with this policy. You can use the Websites even if you have not granted access to your location data, but some features will be disabled.

Your location data is saved each time you interact with the Websites. This data could be used to infer additional information about you, such as consumer habits.
Data From Analysis Tools.

Whenever you access the Websites, we collect data provided by analytics tools. This data may include, for example, sex, age, interests, but it is not associated with you personally and is provided to us in aggregated form.
Whenever you visit our Websites, we collect information provided by analytics tools such as Google Analytics, a web analysis service of Google Inc. (“Google“). Google Analytics uses cookies to analyze your use of the Websites, to create reports about visitor activities for us and to provide further services associated with the use of the Websites. Although this information is collected through your Google ad settings, it is not provided to us in a personally-identifiable format. You may opt out of Google’s interest-based advertising at all time.

Data from Social Networks

We collect information from sites or social networking applications (Facebook, LinkedIn, Twitter, YouTube, Google+, etc.) when you interact with profiles belonging to us. These sites or applications are also governed by their own policies regarding your personal data which may be different from ours and may be applicable.

How We Use Your Data

We process personal data collected through the Websites for the purposes described below. Some processing is subject to your specific consent, while other processing is necessary to provide you with products and services or is based on the pursuit of legitimate interests.

We use cookies to improve the performance of the Websites, collect information for statistical purposes, for targeted advertising and to provide our users with accessible web services. Cookies are small files saved on your computer by the Websites’ server or third-party servers which allow your computer to be recognized and content to be personalized. Some cookies will be automatically erased when you shut down your browser (session cookies) whereas others are stored indefinitely (permanent cookies). You may disable the logging of some or all cookies through your browser’s settings, but that could result in your inability to use some Websites’ features.

Whenever you visit our Websites, we may place, or we may allow third-party companies (such as advertising networks) to place cookies or web beacons on your computer or other device to collect information (not including your name, address, email address or telephone number) about your visits to our Websites, as well as your other online activity, which may be tracked and used, in combination with other information about you, by us or these third-party companies to provide advertisements on our Websites and other websites about products or services that may be of interest to you. You may delete or disable certain of these technologies, such as cookies, at any time via your browser.

Unless you voluntarily provided us with information about yourself (for example when you submit identifying information to us either to inquire about our products, apply to join our team or respond to forms or surveys that we may send to you) using your computer or another device, cookies are not associated with your identity.
Contacting You

We use the personal data you provided us (for example your name and email address) to contact you about your use of the Websites, but only if you have provided such data and if you agree to receive communications from us. We abide by applicable regulations with respect to unwanted electronic communications. If you no longer wish to receive electronic communications from Victoria Rose Decor, you can notify us at any time at the following address:

Customizing Our Services and the Websites

We use the personal data you relayed to us by submitting one or more of our online forms or by communicating with us via our instant messaging or email addresses. We use the data collected for these purposes in order to offer customized services to our clients. We collect information forwarded by third parties in order to assist customer service. These third-party services are also governed by their own policies regarding your personal data which may be different from ours and may be applicable.

We or a third party may access personal data about you when you share information about yourself on social media networks and also when you interact with us electronically such as through our Websites, email, social media properties or online advertising. We or a third party may use cookies, web beacons and other site-related technologies for various purposes including session management, traffic monitoring, personalization, transactions (e.g. credit card sales), marketing or promotional purposes, to better understand which web, mobile or other electronic features you use, or to improve or to develop new products, services, programs or promotions. For example, we may use cookies to count the number of unique visitors to our Websites and to compile aggregated information on Websites and user activity to help us improve the functionality of our Websites.

If you have granted the Websites access to the location data of your mobile device, we will use your location data to provide you with content that matches your interests and location.

Providing Information to Our Partners

We use the data collected through the Websites, in aggregate form that does not associate data to a particular individual, in order to provide marketing information to our business partners. We share usage statistics related to our Websites that are segmented using certain personal characteristics, without these characteristics being associated with any particular individual.

Websites’ Maintenance

We use data collected through the Websites and data collected from analytics tools to monitor usage of the Websites generally, to prevent misuse of the Websites, to identify problems or bugs in the Websites and to determine which features we should improve.

Legitimate Interests

We process personal data collected through the Websites to fulfill our legitimate interests, including improving our products and services and providing our users with personalized content. We rely on our legitimate interests, such as promoting our products and services, in providing value to our business partners, by processing the data (including personal data) collected through the Websites, to enable them to use personalized advertising and improve the marketing of our products and services.

We take the privacy of our users seriously. That is why the processing of personal data based on our legitimate interests never involves communicating specific personal data about an identifiable individual to third parties.

How do we Store your Data

We keep your personal data until you ask us to destroy it or until our activities no longer require keeping your data. We do not, however, undertake to keep any data for a determined period of time.
Personal data is stored electronically on our servers located in Laval (Quebec), Canada. These servers are operated by our hosting provider, which undertakes in writing to keep personal data confidential.

How Personal Data is Disclosed

We only share your personal data as described in this policy or when we have your consent. Your personal data may be disclosed to the categories of recipients described below for the purposes mentioned.
Collected personal data is only available to our officers and employees who must access it for the purposes described in this policy.

Service Providers

We share some personal data with service providers that enable us to render our services more efficiently. These providers agree in writing to keep personal data confidential and to limit their use of personal data to what is necessary to provide their services.

We disclose personal data, in an aggregate form that does not identify the individuals involved, with business partners for advertising and marketing purposes. This data includes, but is not limited to, statistics about our users, how they use the Websites and what are their preferences.

When you have given your consent, we may share personal data about you with our business partners so that they may offer you products and services directly, based on your use of the Websites and your preferences.

Legal Obligations

We may also disclose personal data to third parties if the law expressly authorizes or requires such disclosure, or if we are ordered to do so by a competent authority. We may disclose personal data in the context of court proceedings if necessary to protect our rights or those of our users.

This policy and all rights and obligations herein are governed by the specific privacy laws applicable in your country. In case no privacy laws regarding the above-mentioned provisions are in effect in your country, the laws of the Province of Quebec and the laws of Canada will apply.

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